Privacy Policy
Clear information about your use of our website and your options.
Who we are
AutoClaimsOne is the public-facing brand of Complete Vehicle Appraisal Experts LLC. Contact us at 201-316-6448 with privacy questions.
Information collected
When you submit a request, we collect the contact information, vehicle details, accident information, consent and relevant documents you choose to provide. Campaign parameters may identify the source of a request. Do not provide Social Security numbers, payment cards or financial account information.
How information is used
Information is used to assess your request, contact you, provide requested services and manage claim records. Submitting a request does not authorize marketing texts.
Service providers and security
Service providers may process information for secure hosting, storage, communications and customer management when enabled. Access to claim submissions and documents is restricted to authorized staff. No method of storage can be guaranteed completely secure.
Cookies and analytics
Essential storage supports site operation and cookie choices. Optional analytics are permitted only after you accept them. You can change your choice through the footer. No advertising or analytics provider is currently configured.
Retention and choices
Records are kept as needed for service, legal and operational purposes. Call to request access, correction or deletion, subject to applicable obligations. The final retention schedule and jurisdiction-specific disclosures require owner and legal approval before launch.